Boiler Repair Services In Hampshire,
Surrey and Berkshire
Book your repair online or speak to one of our experts for further assistance, and rest assured that we will promptly respond to your enquiries.
M
16:44 08 Jan 26
Omar was great. Chose him through a mixture of positive Google reviews and Copilot. He knew that the problem needed sorting same day and went and sourced and fitted the boiler part. Very knowledgeable, would recommend
Marlon W.
18:09 06 Jan 26
I cannot recommend ActFast Solutions highly enough! We had a fair bit of work that needed doing today, and I am beyond impressed with the results.
Omar arrived promptly and was a total professional from start to finish. He fitted a brand-new radiator for us, which required some tricky adjustments to the existing pipework. His attention to detail was fantastic—the new setup looks incredibly neat and functions perfectly.
In addition to that, he removed our old bathroom radiator and replaced it with a sleek new towel radiator. It has completely transformed the look of the room! Omar worked efficiently, was extremely respectful of our home, and left everything spotless once the job was done.
It’s rare to find such high-quality workmanship paired with great customer service.
Top-tier service!
Omar arrived promptly and was a total professional from start to finish. He fitted a brand-new radiator for us, which required some tricky adjustments to the existing pipework. His attention to detail was fantastic—the new setup looks incredibly neat and functions perfectly.
In addition to that, he removed our old bathroom radiator and replaced it with a sleek new towel radiator. It has completely transformed the look of the room! Omar worked efficiently, was extremely respectful of our home, and left everything spotless once the job was done.
It’s rare to find such high-quality workmanship paired with great customer service.
Top-tier service!
David B.
14:21 02 Jan 26
Omar arrived very quickly after we called and diagnosed the problem (fault with central heating motorised valve). He left to get a replacement, returned and fitted it all within an hour! Quick AND successful! I recommend!
Anna K.
13:19 24 Dec 25
Fantastic service by Omar.Came in 30 minutes.Diagnosed and sorted the problem quickly and explained everything clearly.Very pleased on Christmas Eve ! Also solved a few extra problems with radiators unrelated.
Very clear on explanations and polite.
Very clear on explanations and polite.
Chris C.
18:13 23 Dec 25
Omar was fast to arrive for my emergency and fixed my leak quickly and to a high standard. He was friendly and took the time to teach me details of how my plumbing worked and what I could do better in future.
Graham B.
16:22 19 Dec 25
What an amazing service Omar arrived promptly and diagnosed the issue very fast, whilst be very curious and friendly. I would definitely recommend Omar to anyone who needs gas work done. Thank you.
Mike H.
11:30 19 Dec 25
Prompt attendance, friendly and fixed the issue with our boiler. Great service.
Ms Becca J.
19:44 18 Dec 25
Omar was amazing. Friendly, cleaned up all the mess, fixed the boiler and explained all the issues clearly. Knowledgeable and highly recommended.
Jim S.
07:08 28 Nov 25
Omar is a fantastic and committed engineer. I have no problem’s recommending him for all your boiler requirements.
Response from the owner 18:52 27 Nov 25
Thank you for your review, Jim. We hope you enjoy your new boiler. Thanks again for using Actfast Solutions. 
FTR Roofing S.
20:54 27 Nov 25
We are lucky enough to have worked with ActFast Solutions for many years. Their quality of work is outstanding and consistently immaculate. The team are professional, reliable and trustworthy and we couldnt recommend their service enough. 10/10
Stephanie P.
17:36 25 Nov 25
I can’t thank Omar from ActFast Solutions enough. He came out same day, explained everything and fixed the problem. Highly recommended
Response from the owner 19:40 25 Nov 25
Thank you for your review, Stephanie. We appreciate your feedback. Thank you for using Actfast Solutions.
Sara H.
17:07 21 Nov 25
Omar was fantastic. He came round promptly and took the time to carefully explain what he was doing, how it worked and what may be needed. He was reassuring throughout and worked cleanly and quickly. Very happy to highly recommend. Thank you Omar.
Response from the owner 19:22 21 Nov 25
Thank you for your review, Sara. We are pleased that we were able to source the replacement part to get your boiler working again. Thanks for choosing Actfast Solutions.
Stefan B.
14:00 21 Nov 25
ActFastSolution - WOW. Spoke to Michelle who answered everyone of my initial queries, and helped manage my situation very well (very reassuring). Her colleague came promptly, was very informative and successfully fixed my boiler. Will most definitely be using ActFastSolution again when needed. Incredible service and honest work! THANK YOU
Response from the owner 19:24 21 Nov 25
Thank you for your review, Stefan. We appreciate your kind words. Thank you for using Actfast Solutions.
Rebecca C.
19:18 20 Nov 25
Managed to get an appointment really quickly, really good service! Will definitely be using for future jobs and would highly recommend. Thank you!
Response from the owner 19:32 21 Nov 25
Thank you for your review, Rebecca. We appreciate your feedback and thank you for choosing Actfast Solutions.
Alice K
13:20 20 Nov 25
Omar did a fantastic job diagnosing the problem(s) with my boiler. His experience meant he could explain to me exactly what was going on and how everything worked. Omar was extremely knowledgeable, friendly and professional. I highly recommend ActFast Solutions. I'll definitely will be using them again in the future!
Response from the owner 15:45 20 Nov 25
Thank you for your review, Alice. Thank you for choosing Actfast Solutions.
James H.
12:13 18 Nov 25
Great customer service. Clean and tidy. Good advise. What more could you ask. Thank you for the over the phone diagnostics and fixing the problem so quickly.
Response from the owner 14:53 18 Nov 25
Thank you for taking the time to leave us a review, James. We appreciate your feedback. Thank you for choosing Actfast Solutions.
Aditi D.
17:50 17 Nov 25
Wonderfull service. The engineer has been very kind and did the job efficiently.
Response from the owner 19:44 17 Nov 25
Thank you for your review, Aditi. We appreciate you taking the time to share your feedback. Thank you for using Actfast Solutions.
Teresa L.
13:00 11 Nov 25
Great service from the initial phone call onwards. I particularly liked that my appointment was confirmed by text with another text sent nearer the time estimating how many minutes before Omar arrived enabling me to shut my dogs away prior to his arrival. I needed an old gas fire capping off, Omar was very thorough with testing and gave information about the process throughout. Would definitely recommend
Response from the owner 17:24 11 Nov 25
Thank you for leaving a review for Actfast Solutions, Teresa. We truly appreciate your feedback.
rebecca B.
11:21 08 Nov 25
Omar and Jamie have been amazing! We’ve used them twice and both times, very knowledgeable and extremely helpful. Will continue to use for any issues.
Response from the owner 17:08 08 Nov 25
Thank you for your review, Rebecca. We appreciate your feedback. Thank you for choosing Actfast Solutions Ltd.
Lydia S.
20:39 06 Nov 25
Professional service and fast response. From a routine job to an emergency, Omar and his team have consistently done an excellent job, provided the best solutions and at reasonable and honest prices. I can always rely on them.
Response from the owner 18:09 07 Nov 25
Thank you for your review, Lydia. We have offered a variety of services, from plumbing repairs to installing a new gas boiler. Thank you for choosing Actfast Solutions Ltd. 
Edward H.
19:44 06 Nov 25
Omar an ActFast boiler engineer serviced our heating boiler tonight efficiently and very professionally. Explaining key steps and even diagnosed a complex electrical issue. Don’t normally record reviews but was impressed by Omar’s diligent approach. Thanks! 😃
Response from the owner 17:50 07 Nov 25
Thank you for taking the time to leave us a review, Edward. We truly appreciate your feedback. Thank you for using Actfast Solutions.
Gemma W
09:47 05 Nov 25
Omar came to take a look at a small leak in my boiler and an error code that kept coming up.
Brilliant service, fixed the leak, explained the error code and sorted that too. Really honest about the issues with my boiler and all the options I have. Extremely knowledgeable and trustworthy.
I would recommend to friends and family 😊👍🏼
Brilliant service, fixed the leak, explained the error code and sorted that too. Really honest about the issues with my boiler and all the options I have. Extremely knowledgeable and trustworthy.
I would recommend to friends and family 😊👍🏼
Response from the owner 17:36 05 Nov 25
Thank you for taking the time to leave us a review, Gemma. We value your feedback. Thanks for choosing Actfast Solutions.
Bridget H.
17:09 31 Oct 25
Omar was so helpful and brilliant at explaining everything to us. He did a great job with our radiators and shower. I would thoroughly recommend him, thankyou.
Response from the owner 09:23 01 Nov 25
Thank you for your review, Bridget. Your heating system should run more efficiently with new thermostatic valves. Thanks for using Actfast Solutions.
Steven H.
15:32 30 Oct 25
Omar was fantastic in fixing a gas leak. He clearly explained the issue and solution, and explained what he was doing, while he was doing it. Would 100% recommend.
Response from the owner 17:38 05 Nov 25
Thank you for your review, Steven. We are happy that you are now safe and that there is no gas leak. 
bharathi B.
12:44 27 Oct 25
I’d like to share some positive feedback for Omar, who resolved my radiator issue. He was extremely professional and clear in his explanations throughout the visit. I also really appreciate the respect he showed towards the property — it truly reflects his professionalism.
Overall, his first impression was excellent, and it certainly left a lasting positive impression.
Many thanks again for the great service!
Regards,
Bharathi
Overall, his first impression was excellent, and it certainly left a lasting positive impression.
Many thanks again for the great service!
Regards,
Bharathi
Response from the owner 17:26 27 Oct 25
Thank you for your review, Bharathi. We appreciate you taking the time to leave us your kind words. Thank you for using Actfast Solutions. 
Ash A.
15:48 24 Oct 25
Omar is brilliant - in fact, hes so good, ive used him for 5 years straight. Hes prompt, professional, good value, quick to fix and most importantly, he actually cares about his clients
Response from the owner 17:27 27 Oct 25
Thank you, Ash. We truly appreciate your kind words and your support of Actfast Solutions.
RB
17:22 20 Oct 25
Thank you so much for helping my Mum out in an emergency. First class service. Very thorough, and conscientious. We don’t know what we would have done without you!
Response from the owner 19:01 20 Oct 25
You're welcome. We are now pleased that Mum is warm, and the heating system is clean after a full power flush. The boiler will now operate more efficiently and save on gas costs. 
Ela K.
15:03 20 Oct 25
Omar installed a new boiler and power flushed our central heating system. He also discovered an issue with a gas pipe but worked hard to complete everything on time. He is through and explains everything clearly. Highly recommend.
Response from the owner 18:55 20 Oct 25
Thank you for your review, Ela. We appreciate you taking the time to leave us feedback. Thanks for using Actfast Solutions. 
Lorna T.
16:52 14 Oct 25
Amazing, prompt, professional, omar was fantastic, took time, polite , Michelle was lovely, both amazing will continue to use them every year
Response from the owner 20:07 14 Oct 25
Thank you for your review, Lorna. We value your feedback and appreciate you choosing Actfast Solutions to replace your boiler.
Mark
19:10 06 Oct 25
Excellent service, Omar did a very thorough job fixing our heating, explaining everything that needed doing, was courteous from start to finish, very respectful of our home, and left it exactly how he found it. Highly recommend.
Thanks Omar.
Thanks Omar.
Response from the owner 21:17 06 Oct 25
Thank you for your review, Mark. Your heating system will work much better now that it has been power flushed and TRVs added for room temperature control. Thank you for using Actfast Solutions Ltd.
Derry M.
17:49 06 Oct 25
Very quick and reliable company, engineer was very knowledgeable and explained issues in depth. Would highly recommend!!
Response from the owner 21:07 06 Oct 25
Thank you for your review, Derry. We appreciate your feedback, and thank you for using Actfast Solutions Ltd.
Julia P.
17:43 02 Oct 25
Amazing experience, very kind and informative. Replaced the pump and gave us our heating back! Life saver!
Response from the owner 19:46 02 Oct 25
Thank you for your review, Julia. We are happy we had the replacement parts on board to resolve your heating problem. Thanks for using Actfast Solutions.
Alex W.
13:57 02 Oct 25
Had an emergency error code on my boiler. No hot water, no heating.
Rang around a few places and Michelle was the only one to proactively try to get me booked in, despite ActFast being booked pretty solid. (Others simply told me they were booked up and to look elsewhere, if they got back to me at all.)
This was the first sign it'd be a good experience.
Got booked in for 2 days time. Comms on the day were great, with Michelle checking in on when I could expect the engineer.
Omar himself was great. Communicated proactively, and wasn't afraid to hold me accountable on where I'd been dropping the ball with maintenance. Gave plenty of great tips, and charged very honestly for what turned out to be a simple problem.
Overall, great experience, and will be using ActFast going forward for servicing and anything else that comes up.
Highly recommend.
Rang around a few places and Michelle was the only one to proactively try to get me booked in, despite ActFast being booked pretty solid. (Others simply told me they were booked up and to look elsewhere, if they got back to me at all.)
This was the first sign it'd be a good experience.
Got booked in for 2 days time. Comms on the day were great, with Michelle checking in on when I could expect the engineer.
Omar himself was great. Communicated proactively, and wasn't afraid to hold me accountable on where I'd been dropping the ball with maintenance. Gave plenty of great tips, and charged very honestly for what turned out to be a simple problem.
Overall, great experience, and will be using ActFast going forward for servicing and anything else that comes up.
Highly recommend.
Ian W
11:33 12 Sep 25
A great service, kept informed on timings and Omar was quick to fix the problem and hugely knowledgeable. Thank you!
Response from the owner 21:11 13 Sep 25
Thank you for your review, Ian. We appreciate your feedback.
Learoy E.
10:48 12 Sep 25
Salutation if you want professionalism and honesty look no further. Act Fast just as the name suggests not only did he resolve the boiler issue but infomed and showed me why it happened which gives me the info to undertake domestic maintenance prolonging the boilers life.He took me through the manual explaining why the part is needed. He matriculation is reassuring.
No hard sell, no error code jargon, no parts inflation. Honest and trustworthy resolutions. Please if your reading this I'm telling you ActFast is the professional you need to resolve you boiler blues.
No hard sell, no error code jargon, no parts inflation. Honest and trustworthy resolutions. Please if your reading this I'm telling you ActFast is the professional you need to resolve you boiler blues.
Response from the owner 21:14 13 Sep 25
Thank you for taking the time to leave a review for Actfast Solutions Learoy. We truly appreciate your kind words. 
THE D.
15:26 10 Sep 25
I had a problem with my shower I called actfast solutions well I am blown away by the plumber not only was he prompt after the work he explains what he has done but also tells you what the part does that was first class
Jason W.
13:11 03 Sep 25
Omar is an absolutely fantastic guy. Very clear and concise. Eplains everything he is doing and shows photographic evidence of what he is doing. Lots of good advise. I would highly recommend him.
Response from the owner 11:39 05 Sep 25
Thank you for your review, Jason. Your feedback is truly appreciated. 
Graham P.
11:09 27 Aug 25
Omar has been doing the annual service on our boiler for the last 3 or 4 years, has kept it running well, and always takes the time to explain what he's doing and why.
Response from the owner 17:19 29 Aug 25
Thank you for your review, Graham. We appreciate your feedback, and thank you for using Actfast Solutions Ltd
Georgia B.
13:41 26 Aug 25
We honestly couldn’t recommend ActFast enough! From start to finish the service has been absolutely fantastic. Michelle was brilliant on the admin side – so friendly, kind and efficient in organising everything so quickly for us. When Omar came to fix our boiler, he was just as amazing.
What we thought was a small issue turned out to be a bigger problem, but Omar went out of his way to make sure everything was sorted properly. He took the time to explain everything clearly, gave us the best possible price, and even carried out a full service on our boiler when he wasn’t booked in to do so. He was professional, knowledgeable, and genuinely cared about making sure we were left with everything working perfectly.
Both Michelle and Omar have been a pleasure to deal with – quick, efficient, and so kind throughout the whole process. A massive thank you to you both – we’re so grateful and wouldn’t hesitate to recommend ActFast to anyone!
What we thought was a small issue turned out to be a bigger problem, but Omar went out of his way to make sure everything was sorted properly. He took the time to explain everything clearly, gave us the best possible price, and even carried out a full service on our boiler when he wasn’t booked in to do so. He was professional, knowledgeable, and genuinely cared about making sure we were left with everything working perfectly.
Both Michelle and Omar have been a pleasure to deal with – quick, efficient, and so kind throughout the whole process. A massive thank you to you both – we’re so grateful and wouldn’t hesitate to recommend ActFast to anyone!
Response from the owner 18:50 26 Aug 25
Thank you, Georgia, for taking the time to share your feedback. We truly appreciate your kind words. Thank you for choosing Actfast Solutions Ltd 
Cristina S.
06:01 15 Aug 25
I had an emergency and Jamie the heating engineer arrived in timely manner, it was quick and proficient.
Response from the owner 16:34 15 Aug 25
Thank you Cristina for your review. We're glad Jamie could assist you quickly and efficiently during your emergency. We'll be sure to pass on your feedback to him. Thank you for using Actfast Solutions Ltd 
Carl A.
20:45 12 Aug 25
We phoned actfast Solutions yesterday Omar came out today what a nice bloke he explained everything about our boiler and thermostatic control.He advised a carbonmon monixed monitor which we ordered.When he left we felt so happy and confident.Would highly recommend this company
Response from the owner 08:20 13 Aug 25
Thank you, Carl, for your review. We appreciate your feedback and are happy we could assist with your enquiries.
Diane M.
12:33 11 Aug 25
Radiators working like they never have. 😀Omar went above and beyond in sorting out various issues-thank you! Good advice given for the future regarding services, etc. Michelle is a pleasure to deal with, re emails and phone calls. Very efficient, friendly and organised. I'm so impressed with this company's customer service.
Response from the owner 13:59 11 Aug 25
Thank you so much for the lovely feedback Diane. We are happy to hear everything is working well. Thank you for choosing Actfast Solutions Limited.
Muhammad Riaz S.
23:18 29 Jul 25
Engaged Act Fast Solutions Ltd for installing a 2 ton (7.1 kw) Diakin AC after having a detailed technical discussion with its owner Omar, who appeared highly professional, possessing sound technical knowledge and vast relevant experience. His 3-member team (led by himself) arrived on time and completed the job very professionally, complying to relevant standards and work practices, while operating within the given space/ routing constraints at the site. I was fully satisfied with the high quality of their work and would have no hesitation in engaging them again when needed, even though they were bit more expensive than their competitors.
Response from the owner 06:12 30 Jul 25
Thank you for your review, Muhammad. We truly appreciate your feedback.
Joy G.
15:03 26 Jul 25
Having decided on getting air conditioning installed , Omar supplied a quote the following day of doing the survey. He started the job promptly on the agreed day and continued to the completion of the neat installation the following day. He diligently applied attention to detail and left all rooms and garden clean and tidy. Communication was excellent. We highly recommend him. A very reliable and trustworthy person.
Response from the owner 16:22 26 Jul 25
Thank you for your feedback, Joy. Enjoy your air conditioning!
Annie J.
18:02 01 Jul 25
Excellent work by very hardworking Omar
Can’t thank him enough
Highly recommended!
Can’t thank him enough
Highly recommended!
Response from the owner 20:23 01 Jul 25
Thank you Annie. Enjoy your new air conditioner. 
Norman L.
15:22 19 Jun 25
I have a 25-year-old heating system and wanted to bring it up to a modern standard, have it serviced and have confidence it would remain reliable.
My first problem was how to locate someone I could rely on and trust. I went onto Which Trusted Trader and selected Omar as both local and with a high reviews rating.
Omar came out to survey the system and provide his recommendations, clearly explaining why he recommended each element of work as well as why he would not recommend other aspects of work as unnecessary.
I was left feeling it safe to engage Omar and did not seek other quotes – and what a good decision that was!
The scope of work included replacing 3 radiators and all old thermostatic radiator valves, the heating pump, 3-port valve and a shower pump. Also included was a chemical and power flush of the system, installation of a magnetic filter, and a full strip down service of the boiler. Also included was the replacement of various gate valves with ball valves.
Omar carried out all the work to a high standard, being professionally competent, conscientious and thorough in his work, almost obsessively so. On the first day he started at 8:15am and did not leave until 7:30pm to ensure he left us with water overnight.
I found it reassuring how he was at pains to show me each step of the work he had carried out so that I understood the standard of system he would leave me with.
Would I use Omar again – absolutely, without hesitation.
My first problem was how to locate someone I could rely on and trust. I went onto Which Trusted Trader and selected Omar as both local and with a high reviews rating.
Omar came out to survey the system and provide his recommendations, clearly explaining why he recommended each element of work as well as why he would not recommend other aspects of work as unnecessary.
I was left feeling it safe to engage Omar and did not seek other quotes – and what a good decision that was!
The scope of work included replacing 3 radiators and all old thermostatic radiator valves, the heating pump, 3-port valve and a shower pump. Also included was a chemical and power flush of the system, installation of a magnetic filter, and a full strip down service of the boiler. Also included was the replacement of various gate valves with ball valves.
Omar carried out all the work to a high standard, being professionally competent, conscientious and thorough in his work, almost obsessively so. On the first day he started at 8:15am and did not leave until 7:30pm to ensure he left us with water overnight.
I found it reassuring how he was at pains to show me each step of the work he had carried out so that I understood the standard of system he would leave me with.
Would I use Omar again – absolutely, without hesitation.
Response from the owner 10:46 21 Jun 25
Thank you for taking the time to share your feedback, Norman. We truly appreciate your kind words. Thank you for choosing Actfast Solutions Ltd .
Lucy A.
17:58 10 Jun 25
The fabulous Omar has just installed an air conditioning unit for us and we couldn’t be happier with the result. From the outset, he gave clear, thoughtful advice without any pressure to go ahead, just honest guidance that helped us make the right choice for our home.
He’s one of the most polite, personable professionals we’ve had the pleasure of working with. Communication was excellent throughout, the installation was efficient and tidy, and everything felt easy from the moment we got in touch.
We’re already thinking about where else we might add air con and wondering why we didn’t do this sooner. Highly recommended to anyone considering it.
The quality of the work and the care he brings to the job make it feel like brilliant value. If you’re considering air con, don’t hesitate to get in touch with Omar, you’ll be in very good hands.
Bring on the hot weather - we're actually ready for you this year!
He’s one of the most polite, personable professionals we’ve had the pleasure of working with. Communication was excellent throughout, the installation was efficient and tidy, and everything felt easy from the moment we got in touch.
We’re already thinking about where else we might add air con and wondering why we didn’t do this sooner. Highly recommended to anyone considering it.
The quality of the work and the care he brings to the job make it feel like brilliant value. If you’re considering air con, don’t hesitate to get in touch with Omar, you’ll be in very good hands.
Bring on the hot weather - we're actually ready for you this year!
Response from the owner 18:53 10 Jun 25
Thank you for taking the time to leave us your kind words Lucy. We sincerely appreciate your feedback. Enjoy your new Air conditioner. 
John A.
12:26 13 Mar 25
Omar is very thorough and always takes time to talk you through the issue to explain what he's doing and why. Highly recommend him.
Mark F.
14:49 07 Mar 25
I couldn’t be happier I called! We initially had another engineer round to help fix our boiler after the heating and hot water had gone. After multiple visits and hours trying to diagnose the problem they told us we needed a power flush and probably a new boiler which would have cost thousands. Omar arrived and in no time at all has found the issue and resolved it. Would very highly recommend! Thanks again Omar!
J W.
19:41 04 Mar 25
Omar is a true professional in his field and is very methodical in his approach to the work. We had a pump change, radiator thermostats fitted and the whole system flushed to clean out the years of debris and sludge. Clear, precise and courteous.
Rob W.
17:56 03 Mar 25
Thanks so much for sorting out my hot water. Highly recommended!
carrie L.
19:42 26 Feb 25
Very happy. Great service. Honest and trustworthy.
Natalia O
08:24 26 Feb 25
ActFast Services has provided outstanding service. His dedication to resolve the issue I have experienced was beyond my expectation. He put my safety first and explained in detail every single step.
The most reliable person i met in the long time. Thank you! 100% worth recommendation and I will definitely use their service in the future.
The most reliable person i met in the long time. Thank you! 100% worth recommendation and I will definitely use their service in the future.
Thomas S.
17:35 18 Feb 25
Thanks Omar for such a high quality service provided to me. I had a leak on my Hot Water Tank and Omar tried to fix first before replacing the whole unit. This was really appreciated from me as Omar was trying to save me money as well as helping me! The work performed was very high quality, and left me stress free!
Ify U.
14:29 14 Feb 25
Omar laboured tirelessly to give my boiler its first service since being installed 8 years ago. I really appreciated his professionalism and attention to detail. Omar kept me informed every step of the way and documented everything he did as part of the service. He also explained exactly why he had to change a couple of parts, even taking before and after pictures. I now understand why it's so important to service my boiler once a year! I highly recommend ActFast Solutions.
Pete E.
12:37 13 Feb 25
Omar is very helpful, polite and persistent. Our problem wasn’t easy to resolve but we got there after change a valve and our bar in the shower along with back flushing the system. Well done and thanks
John O.
13:54 12 Feb 25
I cannot recommend this company highly enough Omar spent time and effort on explaining everything to me clearly and simply.
An excellent job proudly done.
He gave me photos of the problem found and solved
An excellent job proudly done.
He gave me photos of the problem found and solved
Melissa N.
15:56 02 Feb 25
Omar from ActFast Solutions fixed a complex problem with our boiler due to a manufacturer fault but we were just out of warranty. We can’t praise highly enough for Omar’s professionalism, accountability and patience. Moreover Omar is a trusted engineer and I would highly recommend him. He resolved the problem and we no longer get mini explosion noises from the boiler! Thank you Omar. Definitely a 5 star service!
Jack D.
14:47 24 Jan 25
Good job..
Adam S.
12:17 22 Jan 25
Omar from Actfast got our incredibly broken central heating system working again on one of the coldest weeks of the year.
The system was broken in multiple places meaning it was difficult to diagnose the issue.
As such Omar had to be very systematic about his approach to diagnosis and repairs. He communicated clearly what he was doing, why he had to do it, and what he thought the problems were.
He provided an efficient, friendly and transparent service. We'd recommend Actfast to anyone.
The system was broken in multiple places meaning it was difficult to diagnose the issue.
As such Omar had to be very systematic about his approach to diagnosis and repairs. He communicated clearly what he was doing, why he had to do it, and what he thought the problems were.
He provided an efficient, friendly and transparent service. We'd recommend Actfast to anyone.
C
12:55 10 Jan 25
We didn't have any cold water from the upstairs taps and the toilets weren't filling. Omar responded quickly to my enquiry. He was able to diagnose and fix an air lock. He was happy to take the time to talk me through how to fix it (should it happen again).
Thank you Omar.
Thank you Omar.
Gary H.
08:10 31 Dec 24
I called ActFast and was connected to Omar, the issue was my Dad's old and faulty electric shower. Omar made every effort to source a replacement and install it on the same day, certainly living up to the company name to ActFast. He also carried out a quality installation and I could not have asked for anything more, thank you Omar.
H R.
11:33 13 Dec 24
Omar replaced a leaking valve on one of my radiators. He responded quickly and fixed the problem. He was efficient and courteous and provided some very helpful advice. I am very happy with the service provided and can recommend him.
M
16:44 08 Jan 26
Omar was great. Chose him through a mixture of positive Google reviews and Copilot. He knew that the problem needed sorting same day and went and sourced and fitted the boiler part. Very knowledgeable, would recommend
Marlon W.
18:09 06 Jan 26
I cannot recommend ActFast Solutions highly enough! We had a fair bit of work that needed doing today, and I am beyond impressed with the results.
Omar arrived promptly and was a total professional from start to finish. He fitted a brand-new radiator for us, which required some tricky adjustments to the existing pipework. His attention to detail was fantastic—the new setup looks incredibly neat and functions perfectly.
In addition to that, he removed our old bathroom radiator and replaced it with a sleek new towel radiator. It has completely transformed the look of the room! Omar worked efficiently, was extremely respectful of our home, and left everything spotless once the job was done.
It’s rare to find such high-quality workmanship paired with great customer service.
Top-tier service!
Omar arrived promptly and was a total professional from start to finish. He fitted a brand-new radiator for us, which required some tricky adjustments to the existing pipework. His attention to detail was fantastic—the new setup looks incredibly neat and functions perfectly.
In addition to that, he removed our old bathroom radiator and replaced it with a sleek new towel radiator. It has completely transformed the look of the room! Omar worked efficiently, was extremely respectful of our home, and left everything spotless once the job was done.
It’s rare to find such high-quality workmanship paired with great customer service.
Top-tier service!
David B.
14:21 02 Jan 26
Omar arrived very quickly after we called and diagnosed the problem (fault with central heating motorised valve). He left to get a replacement, returned and fitted it all within an hour! Quick AND successful! I recommend!
Anna K.
13:19 24 Dec 25
Fantastic service by Omar.Came in 30 minutes.Diagnosed and sorted the problem quickly and explained everything clearly.Very pleased on Christmas Eve ! Also solved a few extra problems with radiators unrelated.
Very clear on explanations and polite.
Very clear on explanations and polite.
Chris C.
18:13 23 Dec 25
Omar was fast to arrive for my emergency and fixed my leak quickly and to a high standard. He was friendly and took the time to teach me details of how my plumbing worked and what I could do better in future.
Graham B.
16:22 19 Dec 25
What an amazing service Omar arrived promptly and diagnosed the issue very fast, whilst be very curious and friendly. I would definitely recommend Omar to anyone who needs gas work done. Thank you.
Mike H.
11:30 19 Dec 25
Prompt attendance, friendly and fixed the issue with our boiler. Great service.
Ms Becca J.
19:44 18 Dec 25
Omar was amazing. Friendly, cleaned up all the mess, fixed the boiler and explained all the issues clearly. Knowledgeable and highly recommended.
Jim S.
07:08 28 Nov 25
Omar is a fantastic and committed engineer. I have no problem’s recommending him for all your boiler requirements.
Response from the owner 18:52 27 Nov 25
Thank you for your review, Jim. We hope you enjoy your new boiler. Thanks again for using Actfast Solutions. FTR Roofing S.
20:54 27 Nov 25
We are lucky enough to have worked with ActFast Solutions for many years. Their quality of work is outstanding and consistently immaculate. The team are professional, reliable and trustworthy and we couldnt recommend their service enough. 10/10
Stephanie P.
17:36 25 Nov 25
I can’t thank Omar from ActFast Solutions enough. He came out same day, explained everything and fixed the problem. Highly recommended
Response from the owner 19:40 25 Nov 25
Thank you for your review, Stephanie. We appreciate your feedback. Thank you for using Actfast Solutions.Sara H.
17:07 21 Nov 25
Omar was fantastic. He came round promptly and took the time to carefully explain what he was doing, how it worked and what may be needed. He was reassuring throughout and worked cleanly and quickly. Very happy to highly recommend. Thank you Omar.
Response from the owner 19:22 21 Nov 25
Thank you for your review, Sara. We are pleased that we were able to source the replacement part to get your boiler working again. Thanks for choosing Actfast Solutions.Stefan B.
14:00 21 Nov 25
ActFastSolution - WOW. Spoke to Michelle who answered everyone of my initial queries, and helped manage my situation very well (very reassuring). Her colleague came promptly, was very informative and successfully fixed my boiler. Will most definitely be using ActFastSolution again when needed. Incredible service and honest work! THANK YOU
Response from the owner 19:24 21 Nov 25
Thank you for your review, Stefan. We appreciate your kind words. Thank you for using Actfast Solutions.Rebecca C.
19:18 20 Nov 25
Managed to get an appointment really quickly, really good service! Will definitely be using for future jobs and would highly recommend. Thank you!
Response from the owner 19:32 21 Nov 25
Thank you for your review, Rebecca. We appreciate your feedback and thank you for choosing Actfast Solutions.Alice K
13:20 20 Nov 25
Omar did a fantastic job diagnosing the problem(s) with my boiler. His experience meant he could explain to me exactly what was going on and how everything worked. Omar was extremely knowledgeable, friendly and professional. I highly recommend ActFast Solutions. I'll definitely will be using them again in the future!
Response from the owner 15:45 20 Nov 25
Thank you for your review, Alice. Thank you for choosing Actfast Solutions.James H.
12:13 18 Nov 25
Great customer service. Clean and tidy. Good advise. What more could you ask. Thank you for the over the phone diagnostics and fixing the problem so quickly.
Response from the owner 14:53 18 Nov 25
Thank you for taking the time to leave us a review, James. We appreciate your feedback. Thank you for choosing Actfast Solutions.Aditi D.
17:50 17 Nov 25
Wonderfull service. The engineer has been very kind and did the job efficiently.
Response from the owner 19:44 17 Nov 25
Thank you for your review, Aditi. We appreciate you taking the time to share your feedback. Thank you for using Actfast Solutions.Teresa L.
13:00 11 Nov 25
Great service from the initial phone call onwards. I particularly liked that my appointment was confirmed by text with another text sent nearer the time estimating how many minutes before Omar arrived enabling me to shut my dogs away prior to his arrival. I needed an old gas fire capping off, Omar was very thorough with testing and gave information about the process throughout. Would definitely recommend
Response from the owner 17:24 11 Nov 25
Thank you for leaving a review for Actfast Solutions, Teresa. We truly appreciate your feedback.rebecca B.
11:21 08 Nov 25
Omar and Jamie have been amazing! We’ve used them twice and both times, very knowledgeable and extremely helpful. Will continue to use for any issues.
Response from the owner 17:08 08 Nov 25
Thank you for your review, Rebecca. We appreciate your feedback. Thank you for choosing Actfast Solutions Ltd.Lydia S.
20:39 06 Nov 25
Professional service and fast response. From a routine job to an emergency, Omar and his team have consistently done an excellent job, provided the best solutions and at reasonable and honest prices. I can always rely on them.
Response from the owner 18:09 07 Nov 25
Thank you for your review, Lydia. We have offered a variety of services, from plumbing repairs to installing a new gas boiler. Thank you for choosing Actfast Solutions Ltd. Edward H.
19:44 06 Nov 25
Omar an ActFast boiler engineer serviced our heating boiler tonight efficiently and very professionally. Explaining key steps and even diagnosed a complex electrical issue. Don’t normally record reviews but was impressed by Omar’s diligent approach. Thanks! 😃
Response from the owner 17:50 07 Nov 25
Thank you for taking the time to leave us a review, Edward. We truly appreciate your feedback. Thank you for using Actfast Solutions.Gemma W
09:47 05 Nov 25
Omar came to take a look at a small leak in my boiler and an error code that kept coming up.
Brilliant service, fixed the leak, explained the error code and sorted that too. Really honest about the issues with my boiler and all the options I have. Extremely knowledgeable and trustworthy.
I would recommend to friends and family 😊👍🏼
Brilliant service, fixed the leak, explained the error code and sorted that too. Really honest about the issues with my boiler and all the options I have. Extremely knowledgeable and trustworthy.
I would recommend to friends and family 😊👍🏼
Response from the owner 17:36 05 Nov 25
Thank you for taking the time to leave us a review, Gemma. We value your feedback. Thanks for choosing Actfast Solutions.Bridget H.
17:09 31 Oct 25
Omar was so helpful and brilliant at explaining everything to us. He did a great job with our radiators and shower. I would thoroughly recommend him, thankyou.
Response from the owner 09:23 01 Nov 25
Thank you for your review, Bridget. Your heating system should run more efficiently with new thermostatic valves. Thanks for using Actfast Solutions.Steven H.
15:32 30 Oct 25
Omar was fantastic in fixing a gas leak. He clearly explained the issue and solution, and explained what he was doing, while he was doing it. Would 100% recommend.
Response from the owner 17:38 05 Nov 25
Thank you for your review, Steven. We are happy that you are now safe and that there is no gas leak. bharathi B.
12:44 27 Oct 25
I’d like to share some positive feedback for Omar, who resolved my radiator issue. He was extremely professional and clear in his explanations throughout the visit. I also really appreciate the respect he showed towards the property — it truly reflects his professionalism.
Overall, his first impression was excellent, and it certainly left a lasting positive impression.
Many thanks again for the great service!
Regards,
Bharathi
Overall, his first impression was excellent, and it certainly left a lasting positive impression.
Many thanks again for the great service!
Regards,
Bharathi
Response from the owner 17:26 27 Oct 25
Thank you for your review, Bharathi. We appreciate you taking the time to leave us your kind words. Thank you for using Actfast Solutions. Ash A.
15:48 24 Oct 25
Omar is brilliant - in fact, hes so good, ive used him for 5 years straight. Hes prompt, professional, good value, quick to fix and most importantly, he actually cares about his clients
Response from the owner 17:27 27 Oct 25
Thank you, Ash. We truly appreciate your kind words and your support of Actfast Solutions.RB
17:22 20 Oct 25
Thank you so much for helping my Mum out in an emergency. First class service. Very thorough, and conscientious. We don’t know what we would have done without you!
Response from the owner 19:01 20 Oct 25
You're welcome. We are now pleased that Mum is warm, and the heating system is clean after a full power flush. The boiler will now operate more efficiently and save on gas costs. Ela K.
15:03 20 Oct 25
Omar installed a new boiler and power flushed our central heating system. He also discovered an issue with a gas pipe but worked hard to complete everything on time. He is through and explains everything clearly. Highly recommend.
Response from the owner 18:55 20 Oct 25
Thank you for your review, Ela. We appreciate you taking the time to leave us feedback. Thanks for using Actfast Solutions. Lorna T.
16:52 14 Oct 25
Amazing, prompt, professional, omar was fantastic, took time, polite , Michelle was lovely, both amazing will continue to use them every year
Response from the owner 20:07 14 Oct 25
Thank you for your review, Lorna. We value your feedback and appreciate you choosing Actfast Solutions to replace your boiler.Mark
19:10 06 Oct 25
Excellent service, Omar did a very thorough job fixing our heating, explaining everything that needed doing, was courteous from start to finish, very respectful of our home, and left it exactly how he found it. Highly recommend.
Thanks Omar.
Thanks Omar.
Response from the owner 21:17 06 Oct 25
Thank you for your review, Mark. Your heating system will work much better now that it has been power flushed and TRVs added for room temperature control. Thank you for using Actfast Solutions Ltd.Derry M.
17:49 06 Oct 25
Very quick and reliable company, engineer was very knowledgeable and explained issues in depth. Would highly recommend!!
Response from the owner 21:07 06 Oct 25
Thank you for your review, Derry. We appreciate your feedback, and thank you for using Actfast Solutions Ltd.Julia P.
17:43 02 Oct 25
Amazing experience, very kind and informative. Replaced the pump and gave us our heating back! Life saver!
Response from the owner 19:46 02 Oct 25
Thank you for your review, Julia. We are happy we had the replacement parts on board to resolve your heating problem. Thanks for using Actfast Solutions.Alex W.
13:57 02 Oct 25
Had an emergency error code on my boiler. No hot water, no heating.
Rang around a few places and Michelle was the only one to proactively try to get me booked in, despite ActFast being booked pretty solid. (Others simply told me they were booked up and to look elsewhere, if they got back to me at all.)
This was the first sign it'd be a good experience.
Got booked in for 2 days time. Comms on the day were great, with Michelle checking in on when I could expect the engineer.
Omar himself was great. Communicated proactively, and wasn't afraid to hold me accountable on where I'd been dropping the ball with maintenance. Gave plenty of great tips, and charged very honestly for what turned out to be a simple problem.
Overall, great experience, and will be using ActFast going forward for servicing and anything else that comes up.
Highly recommend.
Rang around a few places and Michelle was the only one to proactively try to get me booked in, despite ActFast being booked pretty solid. (Others simply told me they were booked up and to look elsewhere, if they got back to me at all.)
This was the first sign it'd be a good experience.
Got booked in for 2 days time. Comms on the day were great, with Michelle checking in on when I could expect the engineer.
Omar himself was great. Communicated proactively, and wasn't afraid to hold me accountable on where I'd been dropping the ball with maintenance. Gave plenty of great tips, and charged very honestly for what turned out to be a simple problem.
Overall, great experience, and will be using ActFast going forward for servicing and anything else that comes up.
Highly recommend.
Ian W
11:33 12 Sep 25
A great service, kept informed on timings and Omar was quick to fix the problem and hugely knowledgeable. Thank you!
Response from the owner 21:11 13 Sep 25
Thank you for your review, Ian. We appreciate your feedback.Learoy E.
10:48 12 Sep 25
Salutation if you want professionalism and honesty look no further. Act Fast just as the name suggests not only did he resolve the boiler issue but infomed and showed me why it happened which gives me the info to undertake domestic maintenance prolonging the boilers life.He took me through the manual explaining why the part is needed. He matriculation is reassuring.
No hard sell, no error code jargon, no parts inflation. Honest and trustworthy resolutions. Please if your reading this I'm telling you ActFast is the professional you need to resolve you boiler blues.
No hard sell, no error code jargon, no parts inflation. Honest and trustworthy resolutions. Please if your reading this I'm telling you ActFast is the professional you need to resolve you boiler blues.
Response from the owner 21:14 13 Sep 25
Thank you for taking the time to leave a review for Actfast Solutions Learoy. We truly appreciate your kind words. THE D.
15:26 10 Sep 25
I had a problem with my shower I called actfast solutions well I am blown away by the plumber not only was he prompt after the work he explains what he has done but also tells you what the part does that was first class
Jason W.
13:11 03 Sep 25
Omar is an absolutely fantastic guy. Very clear and concise. Eplains everything he is doing and shows photographic evidence of what he is doing. Lots of good advise. I would highly recommend him.
Response from the owner 11:39 05 Sep 25
Thank you for your review, Jason. Your feedback is truly appreciated. Graham P.
11:09 27 Aug 25
Omar has been doing the annual service on our boiler for the last 3 or 4 years, has kept it running well, and always takes the time to explain what he's doing and why.
Response from the owner 17:19 29 Aug 25
Thank you for your review, Graham. We appreciate your feedback, and thank you for using Actfast Solutions LtdGeorgia B.
13:41 26 Aug 25
We honestly couldn’t recommend ActFast enough! From start to finish the service has been absolutely fantastic. Michelle was brilliant on the admin side – so friendly, kind and efficient in organising everything so quickly for us. When Omar came to fix our boiler, he was just as amazing.
What we thought was a small issue turned out to be a bigger problem, but Omar went out of his way to make sure everything was sorted properly. He took the time to explain everything clearly, gave us the best possible price, and even carried out a full service on our boiler when he wasn’t booked in to do so. He was professional, knowledgeable, and genuinely cared about making sure we were left with everything working perfectly.
Both Michelle and Omar have been a pleasure to deal with – quick, efficient, and so kind throughout the whole process. A massive thank you to you both – we’re so grateful and wouldn’t hesitate to recommend ActFast to anyone!
What we thought was a small issue turned out to be a bigger problem, but Omar went out of his way to make sure everything was sorted properly. He took the time to explain everything clearly, gave us the best possible price, and even carried out a full service on our boiler when he wasn’t booked in to do so. He was professional, knowledgeable, and genuinely cared about making sure we were left with everything working perfectly.
Both Michelle and Omar have been a pleasure to deal with – quick, efficient, and so kind throughout the whole process. A massive thank you to you both – we’re so grateful and wouldn’t hesitate to recommend ActFast to anyone!
Response from the owner 18:50 26 Aug 25
Thank you, Georgia, for taking the time to share your feedback. We truly appreciate your kind words. Thank you for choosing Actfast Solutions Ltd Cristina S.
06:01 15 Aug 25
I had an emergency and Jamie the heating engineer arrived in timely manner, it was quick and proficient.
Response from the owner 16:34 15 Aug 25
Thank you Cristina for your review. We're glad Jamie could assist you quickly and efficiently during your emergency. We'll be sure to pass on your feedback to him. Thank you for using Actfast Solutions Ltd Carl A.
20:45 12 Aug 25
We phoned actfast Solutions yesterday Omar came out today what a nice bloke he explained everything about our boiler and thermostatic control.He advised a carbonmon monixed monitor which we ordered.When he left we felt so happy and confident.Would highly recommend this company
Response from the owner 08:20 13 Aug 25
Thank you, Carl, for your review. We appreciate your feedback and are happy we could assist with your enquiries.Diane M.
12:33 11 Aug 25
Radiators working like they never have. 😀Omar went above and beyond in sorting out various issues-thank you! Good advice given for the future regarding services, etc. Michelle is a pleasure to deal with, re emails and phone calls. Very efficient, friendly and organised. I'm so impressed with this company's customer service.
Response from the owner 13:59 11 Aug 25
Thank you so much for the lovely feedback Diane. We are happy to hear everything is working well. Thank you for choosing Actfast Solutions Limited.Muhammad Riaz S.
23:18 29 Jul 25
Engaged Act Fast Solutions Ltd for installing a 2 ton (7.1 kw) Diakin AC after having a detailed technical discussion with its owner Omar, who appeared highly professional, possessing sound technical knowledge and vast relevant experience. His 3-member team (led by himself) arrived on time and completed the job very professionally, complying to relevant standards and work practices, while operating within the given space/ routing constraints at the site. I was fully satisfied with the high quality of their work and would have no hesitation in engaging them again when needed, even though they were bit more expensive than their competitors.
Response from the owner 06:12 30 Jul 25
Thank you for your review, Muhammad. We truly appreciate your feedback.Joy G.
15:03 26 Jul 25
Having decided on getting air conditioning installed , Omar supplied a quote the following day of doing the survey. He started the job promptly on the agreed day and continued to the completion of the neat installation the following day. He diligently applied attention to detail and left all rooms and garden clean and tidy. Communication was excellent. We highly recommend him. A very reliable and trustworthy person.
Response from the owner 16:22 26 Jul 25
Thank you for your feedback, Joy. Enjoy your air conditioning!Annie J.
18:02 01 Jul 25
Excellent work by very hardworking Omar
Can’t thank him enough
Highly recommended!
Can’t thank him enough
Highly recommended!
Response from the owner 20:23 01 Jul 25
Thank you Annie. Enjoy your new air conditioner. Norman L.
15:22 19 Jun 25
I have a 25-year-old heating system and wanted to bring it up to a modern standard, have it serviced and have confidence it would remain reliable.
My first problem was how to locate someone I could rely on and trust. I went onto Which Trusted Trader and selected Omar as both local and with a high reviews rating.
Omar came out to survey the system and provide his recommendations, clearly explaining why he recommended each element of work as well as why he would not recommend other aspects of work as unnecessary.
I was left feeling it safe to engage Omar and did not seek other quotes – and what a good decision that was!
The scope of work included replacing 3 radiators and all old thermostatic radiator valves, the heating pump, 3-port valve and a shower pump. Also included was a chemical and power flush of the system, installation of a magnetic filter, and a full strip down service of the boiler. Also included was the replacement of various gate valves with ball valves.
Omar carried out all the work to a high standard, being professionally competent, conscientious and thorough in his work, almost obsessively so. On the first day he started at 8:15am and did not leave until 7:30pm to ensure he left us with water overnight.
I found it reassuring how he was at pains to show me each step of the work he had carried out so that I understood the standard of system he would leave me with.
Would I use Omar again – absolutely, without hesitation.
My first problem was how to locate someone I could rely on and trust. I went onto Which Trusted Trader and selected Omar as both local and with a high reviews rating.
Omar came out to survey the system and provide his recommendations, clearly explaining why he recommended each element of work as well as why he would not recommend other aspects of work as unnecessary.
I was left feeling it safe to engage Omar and did not seek other quotes – and what a good decision that was!
The scope of work included replacing 3 radiators and all old thermostatic radiator valves, the heating pump, 3-port valve and a shower pump. Also included was a chemical and power flush of the system, installation of a magnetic filter, and a full strip down service of the boiler. Also included was the replacement of various gate valves with ball valves.
Omar carried out all the work to a high standard, being professionally competent, conscientious and thorough in his work, almost obsessively so. On the first day he started at 8:15am and did not leave until 7:30pm to ensure he left us with water overnight.
I found it reassuring how he was at pains to show me each step of the work he had carried out so that I understood the standard of system he would leave me with.
Would I use Omar again – absolutely, without hesitation.
Response from the owner 10:46 21 Jun 25
Thank you for taking the time to share your feedback, Norman. We truly appreciate your kind words. Thank you for choosing Actfast Solutions Ltd .Lucy A.
17:58 10 Jun 25
The fabulous Omar has just installed an air conditioning unit for us and we couldn’t be happier with the result. From the outset, he gave clear, thoughtful advice without any pressure to go ahead, just honest guidance that helped us make the right choice for our home.
He’s one of the most polite, personable professionals we’ve had the pleasure of working with. Communication was excellent throughout, the installation was efficient and tidy, and everything felt easy from the moment we got in touch.
We’re already thinking about where else we might add air con and wondering why we didn’t do this sooner. Highly recommended to anyone considering it.
The quality of the work and the care he brings to the job make it feel like brilliant value. If you’re considering air con, don’t hesitate to get in touch with Omar, you’ll be in very good hands.
Bring on the hot weather - we're actually ready for you this year!
He’s one of the most polite, personable professionals we’ve had the pleasure of working with. Communication was excellent throughout, the installation was efficient and tidy, and everything felt easy from the moment we got in touch.
We’re already thinking about where else we might add air con and wondering why we didn’t do this sooner. Highly recommended to anyone considering it.
The quality of the work and the care he brings to the job make it feel like brilliant value. If you’re considering air con, don’t hesitate to get in touch with Omar, you’ll be in very good hands.
Bring on the hot weather - we're actually ready for you this year!
Response from the owner 18:53 10 Jun 25
Thank you for taking the time to leave us your kind words Lucy. We sincerely appreciate your feedback. Enjoy your new Air conditioner. John A.
12:26 13 Mar 25
Omar is very thorough and always takes time to talk you through the issue to explain what he's doing and why. Highly recommend him.
Mark F.
14:49 07 Mar 25
I couldn’t be happier I called! We initially had another engineer round to help fix our boiler after the heating and hot water had gone. After multiple visits and hours trying to diagnose the problem they told us we needed a power flush and probably a new boiler which would have cost thousands. Omar arrived and in no time at all has found the issue and resolved it. Would very highly recommend! Thanks again Omar!
J W.
19:41 04 Mar 25
Omar is a true professional in his field and is very methodical in his approach to the work. We had a pump change, radiator thermostats fitted and the whole system flushed to clean out the years of debris and sludge. Clear, precise and courteous.
Rob W.
17:56 03 Mar 25
Thanks so much for sorting out my hot water. Highly recommended!
carrie L.
19:42 26 Feb 25
Very happy. Great service. Honest and trustworthy.
Natalia O
08:24 26 Feb 25
ActFast Services has provided outstanding service. His dedication to resolve the issue I have experienced was beyond my expectation. He put my safety first and explained in detail every single step.
The most reliable person i met in the long time. Thank you! 100% worth recommendation and I will definitely use their service in the future.
The most reliable person i met in the long time. Thank you! 100% worth recommendation and I will definitely use their service in the future.
Thomas S.
17:35 18 Feb 25
Thanks Omar for such a high quality service provided to me. I had a leak on my Hot Water Tank and Omar tried to fix first before replacing the whole unit. This was really appreciated from me as Omar was trying to save me money as well as helping me! The work performed was very high quality, and left me stress free!
Ify U.
14:29 14 Feb 25
Omar laboured tirelessly to give my boiler its first service since being installed 8 years ago. I really appreciated his professionalism and attention to detail. Omar kept me informed every step of the way and documented everything he did as part of the service. He also explained exactly why he had to change a couple of parts, even taking before and after pictures. I now understand why it's so important to service my boiler once a year! I highly recommend ActFast Solutions.
Pete E.
12:37 13 Feb 25
Omar is very helpful, polite and persistent. Our problem wasn’t easy to resolve but we got there after change a valve and our bar in the shower along with back flushing the system. Well done and thanks
John O.
13:54 12 Feb 25
I cannot recommend this company highly enough Omar spent time and effort on explaining everything to me clearly and simply.
An excellent job proudly done.
He gave me photos of the problem found and solved
An excellent job proudly done.
He gave me photos of the problem found and solved
Melissa N.
15:56 02 Feb 25
Omar from ActFast Solutions fixed a complex problem with our boiler due to a manufacturer fault but we were just out of warranty. We can’t praise highly enough for Omar’s professionalism, accountability and patience. Moreover Omar is a trusted engineer and I would highly recommend him. He resolved the problem and we no longer get mini explosion noises from the boiler! Thank you Omar. Definitely a 5 star service!
Jack D.
14:47 24 Jan 25
Good job..
Adam S.
12:17 22 Jan 25
Omar from Actfast got our incredibly broken central heating system working again on one of the coldest weeks of the year.
The system was broken in multiple places meaning it was difficult to diagnose the issue.
As such Omar had to be very systematic about his approach to diagnosis and repairs. He communicated clearly what he was doing, why he had to do it, and what he thought the problems were.
He provided an efficient, friendly and transparent service. We'd recommend Actfast to anyone.
The system was broken in multiple places meaning it was difficult to diagnose the issue.
As such Omar had to be very systematic about his approach to diagnosis and repairs. He communicated clearly what he was doing, why he had to do it, and what he thought the problems were.
He provided an efficient, friendly and transparent service. We'd recommend Actfast to anyone.
C
12:55 10 Jan 25
We didn't have any cold water from the upstairs taps and the toilets weren't filling. Omar responded quickly to my enquiry. He was able to diagnose and fix an air lock. He was happy to take the time to talk me through how to fix it (should it happen again).
Thank you Omar.
Thank you Omar.
Gary H.
08:10 31 Dec 24
I called ActFast and was connected to Omar, the issue was my Dad's old and faulty electric shower. Omar made every effort to source a replacement and install it on the same day, certainly living up to the company name to ActFast. He also carried out a quality installation and I could not have asked for anything more, thank you Omar.
H R.
11:33 13 Dec 24
Omar replaced a leaking valve on one of my radiators. He responded quickly and fixed the problem. He was efficient and courteous and provided some very helpful advice. I am very happy with the service provided and can recommend him.
Just 3 Steps
To Your Problem Solved With ActFast Solutions Ltd
Answer a few simple questions about your boiler
Book your repair date
Our boiler expert will visit and fix the problem
Don’t let a faulty heating system disrupt your comfort. Contact ActFast Solutions for prompt and professional boiler repair services in Hampshire, Surrey, and Berkshire. Our friendly team is ready to assist you and restore your home’s heating system immediately.
Call us today or fill out our online form to book an appointment! With ActFast Solutions, you can count on reliable service and peace of mind.
Fees
| Service | Monday to Friday (8:00AM – 5:00PM) |
|---|---|
| Boiler Repair Labour | £144 |
| Boiler Diagnostic | £144 |
| Service Visit On Site | £72 (Without parts needed) |
The rates are applicable exclusively during Monday to Friday, from 8 am to 5 pm, and do not include any required parts.
Local engineers in your area
Common Boiler Repair Issues
Every day, we encounter common issues that could be signs that your boiler requires repair. If you suspect that your boiler is not functioning correctly due to any of the following problems, please don’t hesitate to contact us.
See what our satisfied customers are saying!…
M
16:44 08 Jan 26
Omar was great. Chose him through a mixture of positive Google reviews and Copilot. He knew that the problem needed sorting same day and went and sourced and fitted the boiler part. Very knowledgeable, would recommend
Marlon W.
18:09 06 Jan 26
I cannot recommend ActFast Solutions highly enough! We had a fair bit of work that needed doing today, and I am beyond impressed with the results.
Omar arrived promptly and was a total professional from start to finish. He fitted a brand-new radiator for us, which required some tricky adjustments to the existing pipework. His attention to detail was fantastic—the new setup looks incredibly neat and functions perfectly.
In addition to that, he removed our old bathroom radiator and replaced it with a sleek new towel radiator. It has completely transformed the look of the room! Omar worked efficiently, was extremely respectful of our home, and left everything spotless once the job was done.
It’s rare to find such high-quality workmanship paired with great customer service.
Top-tier service!
Omar arrived promptly and was a total professional from start to finish. He fitted a brand-new radiator for us, which required some tricky adjustments to the existing pipework. His attention to detail was fantastic—the new setup looks incredibly neat and functions perfectly.
In addition to that, he removed our old bathroom radiator and replaced it with a sleek new towel radiator. It has completely transformed the look of the room! Omar worked efficiently, was extremely respectful of our home, and left everything spotless once the job was done.
It’s rare to find such high-quality workmanship paired with great customer service.
Top-tier service!
David B.
14:21 02 Jan 26
Omar arrived very quickly after we called and diagnosed the problem (fault with central heating motorised valve). He left to get a replacement, returned and fitted it all within an hour! Quick AND successful! I recommend!
Anna K.
13:19 24 Dec 25
Fantastic service by Omar.Came in 30 minutes.Diagnosed and sorted the problem quickly and explained everything clearly.Very pleased on Christmas Eve ! Also solved a few extra problems with radiators unrelated.
Very clear on explanations and polite.
Very clear on explanations and polite.
Chris C.
18:13 23 Dec 25
Omar was fast to arrive for my emergency and fixed my leak quickly and to a high standard. He was friendly and took the time to teach me details of how my plumbing worked and what I could do better in future.
Graham B.
16:22 19 Dec 25
What an amazing service Omar arrived promptly and diagnosed the issue very fast, whilst be very curious and friendly. I would definitely recommend Omar to anyone who needs gas work done. Thank you.
Mike H.
11:30 19 Dec 25
Prompt attendance, friendly and fixed the issue with our boiler. Great service.
Ms Becca J.
19:44 18 Dec 25
Omar was amazing. Friendly, cleaned up all the mess, fixed the boiler and explained all the issues clearly. Knowledgeable and highly recommended.
Jim S.
07:08 28 Nov 25
Omar is a fantastic and committed engineer. I have no problem’s recommending him for all your boiler requirements.
Response from the owner 18:52 27 Nov 25
Thank you for your review, Jim. We hope you enjoy your new boiler. Thanks again for using Actfast Solutions. FTR Roofing S.
20:54 27 Nov 25
We are lucky enough to have worked with ActFast Solutions for many years. Their quality of work is outstanding and consistently immaculate. The team are professional, reliable and trustworthy and we couldnt recommend their service enough. 10/10
Stephanie P.
17:36 25 Nov 25
I can’t thank Omar from ActFast Solutions enough. He came out same day, explained everything and fixed the problem. Highly recommended
Response from the owner 19:40 25 Nov 25
Thank you for your review, Stephanie. We appreciate your feedback. Thank you for using Actfast Solutions.Sara H.
17:07 21 Nov 25
Omar was fantastic. He came round promptly and took the time to carefully explain what he was doing, how it worked and what may be needed. He was reassuring throughout and worked cleanly and quickly. Very happy to highly recommend. Thank you Omar.
Response from the owner 19:22 21 Nov 25
Thank you for your review, Sara. We are pleased that we were able to source the replacement part to get your boiler working again. Thanks for choosing Actfast Solutions.Stefan B.
14:00 21 Nov 25
ActFastSolution - WOW. Spoke to Michelle who answered everyone of my initial queries, and helped manage my situation very well (very reassuring). Her colleague came promptly, was very informative and successfully fixed my boiler. Will most definitely be using ActFastSolution again when needed. Incredible service and honest work! THANK YOU
Response from the owner 19:24 21 Nov 25
Thank you for your review, Stefan. We appreciate your kind words. Thank you for using Actfast Solutions.Rebecca C.
19:18 20 Nov 25
Managed to get an appointment really quickly, really good service! Will definitely be using for future jobs and would highly recommend. Thank you!
Response from the owner 19:32 21 Nov 25
Thank you for your review, Rebecca. We appreciate your feedback and thank you for choosing Actfast Solutions.Alice K
13:20 20 Nov 25
Omar did a fantastic job diagnosing the problem(s) with my boiler. His experience meant he could explain to me exactly what was going on and how everything worked. Omar was extremely knowledgeable, friendly and professional. I highly recommend ActFast Solutions. I'll definitely will be using them again in the future!
Response from the owner 15:45 20 Nov 25
Thank you for your review, Alice. Thank you for choosing Actfast Solutions.James H.
12:13 18 Nov 25
Great customer service. Clean and tidy. Good advise. What more could you ask. Thank you for the over the phone diagnostics and fixing the problem so quickly.
Response from the owner 14:53 18 Nov 25
Thank you for taking the time to leave us a review, James. We appreciate your feedback. Thank you for choosing Actfast Solutions.Aditi D.
17:50 17 Nov 25
Wonderfull service. The engineer has been very kind and did the job efficiently.
Response from the owner 19:44 17 Nov 25
Thank you for your review, Aditi. We appreciate you taking the time to share your feedback. Thank you for using Actfast Solutions.Teresa L.
13:00 11 Nov 25
Great service from the initial phone call onwards. I particularly liked that my appointment was confirmed by text with another text sent nearer the time estimating how many minutes before Omar arrived enabling me to shut my dogs away prior to his arrival. I needed an old gas fire capping off, Omar was very thorough with testing and gave information about the process throughout. Would definitely recommend
Response from the owner 17:24 11 Nov 25
Thank you for leaving a review for Actfast Solutions, Teresa. We truly appreciate your feedback.rebecca B.
11:21 08 Nov 25
Omar and Jamie have been amazing! We’ve used them twice and both times, very knowledgeable and extremely helpful. Will continue to use for any issues.
Response from the owner 17:08 08 Nov 25
Thank you for your review, Rebecca. We appreciate your feedback. Thank you for choosing Actfast Solutions Ltd.Lydia S.
20:39 06 Nov 25
Professional service and fast response. From a routine job to an emergency, Omar and his team have consistently done an excellent job, provided the best solutions and at reasonable and honest prices. I can always rely on them.
Response from the owner 18:09 07 Nov 25
Thank you for your review, Lydia. We have offered a variety of services, from plumbing repairs to installing a new gas boiler. Thank you for choosing Actfast Solutions Ltd. Edward H.
19:44 06 Nov 25
Omar an ActFast boiler engineer serviced our heating boiler tonight efficiently and very professionally. Explaining key steps and even diagnosed a complex electrical issue. Don’t normally record reviews but was impressed by Omar’s diligent approach. Thanks! 😃
Response from the owner 17:50 07 Nov 25
Thank you for taking the time to leave us a review, Edward. We truly appreciate your feedback. Thank you for using Actfast Solutions.Gemma W
09:47 05 Nov 25
Omar came to take a look at a small leak in my boiler and an error code that kept coming up.
Brilliant service, fixed the leak, explained the error code and sorted that too. Really honest about the issues with my boiler and all the options I have. Extremely knowledgeable and trustworthy.
I would recommend to friends and family 😊👍🏼
Brilliant service, fixed the leak, explained the error code and sorted that too. Really honest about the issues with my boiler and all the options I have. Extremely knowledgeable and trustworthy.
I would recommend to friends and family 😊👍🏼
Response from the owner 17:36 05 Nov 25
Thank you for taking the time to leave us a review, Gemma. We value your feedback. Thanks for choosing Actfast Solutions.Bridget H.
17:09 31 Oct 25
Omar was so helpful and brilliant at explaining everything to us. He did a great job with our radiators and shower. I would thoroughly recommend him, thankyou.
Response from the owner 09:23 01 Nov 25
Thank you for your review, Bridget. Your heating system should run more efficiently with new thermostatic valves. Thanks for using Actfast Solutions.Steven H.
15:32 30 Oct 25
Omar was fantastic in fixing a gas leak. He clearly explained the issue and solution, and explained what he was doing, while he was doing it. Would 100% recommend.
Response from the owner 17:38 05 Nov 25
Thank you for your review, Steven. We are happy that you are now safe and that there is no gas leak. bharathi B.
12:44 27 Oct 25
I’d like to share some positive feedback for Omar, who resolved my radiator issue. He was extremely professional and clear in his explanations throughout the visit. I also really appreciate the respect he showed towards the property — it truly reflects his professionalism.
Overall, his first impression was excellent, and it certainly left a lasting positive impression.
Many thanks again for the great service!
Regards,
Bharathi
Overall, his first impression was excellent, and it certainly left a lasting positive impression.
Many thanks again for the great service!
Regards,
Bharathi
Response from the owner 17:26 27 Oct 25
Thank you for your review, Bharathi. We appreciate you taking the time to leave us your kind words. Thank you for using Actfast Solutions. Ash A.
15:48 24 Oct 25
Omar is brilliant - in fact, hes so good, ive used him for 5 years straight. Hes prompt, professional, good value, quick to fix and most importantly, he actually cares about his clients
Response from the owner 17:27 27 Oct 25
Thank you, Ash. We truly appreciate your kind words and your support of Actfast Solutions.RB
17:22 20 Oct 25
Thank you so much for helping my Mum out in an emergency. First class service. Very thorough, and conscientious. We don’t know what we would have done without you!
Response from the owner 19:01 20 Oct 25
You're welcome. We are now pleased that Mum is warm, and the heating system is clean after a full power flush. The boiler will now operate more efficiently and save on gas costs. Ela K.
15:03 20 Oct 25
Omar installed a new boiler and power flushed our central heating system. He also discovered an issue with a gas pipe but worked hard to complete everything on time. He is through and explains everything clearly. Highly recommend.
Response from the owner 18:55 20 Oct 25
Thank you for your review, Ela. We appreciate you taking the time to leave us feedback. Thanks for using Actfast Solutions. Lorna T.
16:52 14 Oct 25
Amazing, prompt, professional, omar was fantastic, took time, polite , Michelle was lovely, both amazing will continue to use them every year
Response from the owner 20:07 14 Oct 25
Thank you for your review, Lorna. We value your feedback and appreciate you choosing Actfast Solutions to replace your boiler.Mark
19:10 06 Oct 25
Excellent service, Omar did a very thorough job fixing our heating, explaining everything that needed doing, was courteous from start to finish, very respectful of our home, and left it exactly how he found it. Highly recommend.
Thanks Omar.
Thanks Omar.
Response from the owner 21:17 06 Oct 25
Thank you for your review, Mark. Your heating system will work much better now that it has been power flushed and TRVs added for room temperature control. Thank you for using Actfast Solutions Ltd.Derry M.
17:49 06 Oct 25
Very quick and reliable company, engineer was very knowledgeable and explained issues in depth. Would highly recommend!!
Response from the owner 21:07 06 Oct 25
Thank you for your review, Derry. We appreciate your feedback, and thank you for using Actfast Solutions Ltd.Julia P.
17:43 02 Oct 25
Amazing experience, very kind and informative. Replaced the pump and gave us our heating back! Life saver!
Response from the owner 19:46 02 Oct 25
Thank you for your review, Julia. We are happy we had the replacement parts on board to resolve your heating problem. Thanks for using Actfast Solutions.Alex W.
13:57 02 Oct 25
Had an emergency error code on my boiler. No hot water, no heating.
Rang around a few places and Michelle was the only one to proactively try to get me booked in, despite ActFast being booked pretty solid. (Others simply told me they were booked up and to look elsewhere, if they got back to me at all.)
This was the first sign it'd be a good experience.
Got booked in for 2 days time. Comms on the day were great, with Michelle checking in on when I could expect the engineer.
Omar himself was great. Communicated proactively, and wasn't afraid to hold me accountable on where I'd been dropping the ball with maintenance. Gave plenty of great tips, and charged very honestly for what turned out to be a simple problem.
Overall, great experience, and will be using ActFast going forward for servicing and anything else that comes up.
Highly recommend.
Rang around a few places and Michelle was the only one to proactively try to get me booked in, despite ActFast being booked pretty solid. (Others simply told me they were booked up and to look elsewhere, if they got back to me at all.)
This was the first sign it'd be a good experience.
Got booked in for 2 days time. Comms on the day were great, with Michelle checking in on when I could expect the engineer.
Omar himself was great. Communicated proactively, and wasn't afraid to hold me accountable on where I'd been dropping the ball with maintenance. Gave plenty of great tips, and charged very honestly for what turned out to be a simple problem.
Overall, great experience, and will be using ActFast going forward for servicing and anything else that comes up.
Highly recommend.
Ian W
11:33 12 Sep 25
A great service, kept informed on timings and Omar was quick to fix the problem and hugely knowledgeable. Thank you!
Response from the owner 21:11 13 Sep 25
Thank you for your review, Ian. We appreciate your feedback.Learoy E.
10:48 12 Sep 25
Salutation if you want professionalism and honesty look no further. Act Fast just as the name suggests not only did he resolve the boiler issue but infomed and showed me why it happened which gives me the info to undertake domestic maintenance prolonging the boilers life.He took me through the manual explaining why the part is needed. He matriculation is reassuring.
No hard sell, no error code jargon, no parts inflation. Honest and trustworthy resolutions. Please if your reading this I'm telling you ActFast is the professional you need to resolve you boiler blues.
No hard sell, no error code jargon, no parts inflation. Honest and trustworthy resolutions. Please if your reading this I'm telling you ActFast is the professional you need to resolve you boiler blues.
Response from the owner 21:14 13 Sep 25
Thank you for taking the time to leave a review for Actfast Solutions Learoy. We truly appreciate your kind words. THE D.
15:26 10 Sep 25
I had a problem with my shower I called actfast solutions well I am blown away by the plumber not only was he prompt after the work he explains what he has done but also tells you what the part does that was first class
Jason W.
13:11 03 Sep 25
Omar is an absolutely fantastic guy. Very clear and concise. Eplains everything he is doing and shows photographic evidence of what he is doing. Lots of good advise. I would highly recommend him.
Response from the owner 11:39 05 Sep 25
Thank you for your review, Jason. Your feedback is truly appreciated. Graham P.
11:09 27 Aug 25
Omar has been doing the annual service on our boiler for the last 3 or 4 years, has kept it running well, and always takes the time to explain what he's doing and why.
Response from the owner 17:19 29 Aug 25
Thank you for your review, Graham. We appreciate your feedback, and thank you for using Actfast Solutions LtdGeorgia B.
13:41 26 Aug 25
We honestly couldn’t recommend ActFast enough! From start to finish the service has been absolutely fantastic. Michelle was brilliant on the admin side – so friendly, kind and efficient in organising everything so quickly for us. When Omar came to fix our boiler, he was just as amazing.
What we thought was a small issue turned out to be a bigger problem, but Omar went out of his way to make sure everything was sorted properly. He took the time to explain everything clearly, gave us the best possible price, and even carried out a full service on our boiler when he wasn’t booked in to do so. He was professional, knowledgeable, and genuinely cared about making sure we were left with everything working perfectly.
Both Michelle and Omar have been a pleasure to deal with – quick, efficient, and so kind throughout the whole process. A massive thank you to you both – we’re so grateful and wouldn’t hesitate to recommend ActFast to anyone!
What we thought was a small issue turned out to be a bigger problem, but Omar went out of his way to make sure everything was sorted properly. He took the time to explain everything clearly, gave us the best possible price, and even carried out a full service on our boiler when he wasn’t booked in to do so. He was professional, knowledgeable, and genuinely cared about making sure we were left with everything working perfectly.
Both Michelle and Omar have been a pleasure to deal with – quick, efficient, and so kind throughout the whole process. A massive thank you to you both – we’re so grateful and wouldn’t hesitate to recommend ActFast to anyone!
Response from the owner 18:50 26 Aug 25
Thank you, Georgia, for taking the time to share your feedback. We truly appreciate your kind words. Thank you for choosing Actfast Solutions Ltd Cristina S.
06:01 15 Aug 25
I had an emergency and Jamie the heating engineer arrived in timely manner, it was quick and proficient.
Response from the owner 16:34 15 Aug 25
Thank you Cristina for your review. We're glad Jamie could assist you quickly and efficiently during your emergency. We'll be sure to pass on your feedback to him. Thank you for using Actfast Solutions Ltd Carl A.
20:45 12 Aug 25
We phoned actfast Solutions yesterday Omar came out today what a nice bloke he explained everything about our boiler and thermostatic control.He advised a carbonmon monixed monitor which we ordered.When he left we felt so happy and confident.Would highly recommend this company
Response from the owner 08:20 13 Aug 25
Thank you, Carl, for your review. We appreciate your feedback and are happy we could assist with your enquiries.Diane M.
12:33 11 Aug 25
Radiators working like they never have. 😀Omar went above and beyond in sorting out various issues-thank you! Good advice given for the future regarding services, etc. Michelle is a pleasure to deal with, re emails and phone calls. Very efficient, friendly and organised. I'm so impressed with this company's customer service.
Response from the owner 13:59 11 Aug 25
Thank you so much for the lovely feedback Diane. We are happy to hear everything is working well. Thank you for choosing Actfast Solutions Limited.Muhammad Riaz S.
23:18 29 Jul 25
Engaged Act Fast Solutions Ltd for installing a 2 ton (7.1 kw) Diakin AC after having a detailed technical discussion with its owner Omar, who appeared highly professional, possessing sound technical knowledge and vast relevant experience. His 3-member team (led by himself) arrived on time and completed the job very professionally, complying to relevant standards and work practices, while operating within the given space/ routing constraints at the site. I was fully satisfied with the high quality of their work and would have no hesitation in engaging them again when needed, even though they were bit more expensive than their competitors.
Response from the owner 06:12 30 Jul 25
Thank you for your review, Muhammad. We truly appreciate your feedback.Joy G.
15:03 26 Jul 25
Having decided on getting air conditioning installed , Omar supplied a quote the following day of doing the survey. He started the job promptly on the agreed day and continued to the completion of the neat installation the following day. He diligently applied attention to detail and left all rooms and garden clean and tidy. Communication was excellent. We highly recommend him. A very reliable and trustworthy person.
Response from the owner 16:22 26 Jul 25
Thank you for your feedback, Joy. Enjoy your air conditioning!Annie J.
18:02 01 Jul 25
Excellent work by very hardworking Omar
Can’t thank him enough
Highly recommended!
Can’t thank him enough
Highly recommended!
Response from the owner 20:23 01 Jul 25
Thank you Annie. Enjoy your new air conditioner. Norman L.
15:22 19 Jun 25
I have a 25-year-old heating system and wanted to bring it up to a modern standard, have it serviced and have confidence it would remain reliable.
My first problem was how to locate someone I could rely on and trust. I went onto Which Trusted Trader and selected Omar as both local and with a high reviews rating.
Omar came out to survey the system and provide his recommendations, clearly explaining why he recommended each element of work as well as why he would not recommend other aspects of work as unnecessary.
I was left feeling it safe to engage Omar and did not seek other quotes – and what a good decision that was!
The scope of work included replacing 3 radiators and all old thermostatic radiator valves, the heating pump, 3-port valve and a shower pump. Also included was a chemical and power flush of the system, installation of a magnetic filter, and a full strip down service of the boiler. Also included was the replacement of various gate valves with ball valves.
Omar carried out all the work to a high standard, being professionally competent, conscientious and thorough in his work, almost obsessively so. On the first day he started at 8:15am and did not leave until 7:30pm to ensure he left us with water overnight.
I found it reassuring how he was at pains to show me each step of the work he had carried out so that I understood the standard of system he would leave me with.
Would I use Omar again – absolutely, without hesitation.
My first problem was how to locate someone I could rely on and trust. I went onto Which Trusted Trader and selected Omar as both local and with a high reviews rating.
Omar came out to survey the system and provide his recommendations, clearly explaining why he recommended each element of work as well as why he would not recommend other aspects of work as unnecessary.
I was left feeling it safe to engage Omar and did not seek other quotes – and what a good decision that was!
The scope of work included replacing 3 radiators and all old thermostatic radiator valves, the heating pump, 3-port valve and a shower pump. Also included was a chemical and power flush of the system, installation of a magnetic filter, and a full strip down service of the boiler. Also included was the replacement of various gate valves with ball valves.
Omar carried out all the work to a high standard, being professionally competent, conscientious and thorough in his work, almost obsessively so. On the first day he started at 8:15am and did not leave until 7:30pm to ensure he left us with water overnight.
I found it reassuring how he was at pains to show me each step of the work he had carried out so that I understood the standard of system he would leave me with.
Would I use Omar again – absolutely, without hesitation.
Response from the owner 10:46 21 Jun 25
Thank you for taking the time to share your feedback, Norman. We truly appreciate your kind words. Thank you for choosing Actfast Solutions Ltd .Lucy A.
17:58 10 Jun 25
The fabulous Omar has just installed an air conditioning unit for us and we couldn’t be happier with the result. From the outset, he gave clear, thoughtful advice without any pressure to go ahead, just honest guidance that helped us make the right choice for our home.
He’s one of the most polite, personable professionals we’ve had the pleasure of working with. Communication was excellent throughout, the installation was efficient and tidy, and everything felt easy from the moment we got in touch.
We’re already thinking about where else we might add air con and wondering why we didn’t do this sooner. Highly recommended to anyone considering it.
The quality of the work and the care he brings to the job make it feel like brilliant value. If you’re considering air con, don’t hesitate to get in touch with Omar, you’ll be in very good hands.
Bring on the hot weather - we're actually ready for you this year!
He’s one of the most polite, personable professionals we’ve had the pleasure of working with. Communication was excellent throughout, the installation was efficient and tidy, and everything felt easy from the moment we got in touch.
We’re already thinking about where else we might add air con and wondering why we didn’t do this sooner. Highly recommended to anyone considering it.
The quality of the work and the care he brings to the job make it feel like brilliant value. If you’re considering air con, don’t hesitate to get in touch with Omar, you’ll be in very good hands.
Bring on the hot weather - we're actually ready for you this year!
Response from the owner 18:53 10 Jun 25
Thank you for taking the time to leave us your kind words Lucy. We sincerely appreciate your feedback. Enjoy your new Air conditioner. John A.
12:26 13 Mar 25
Omar is very thorough and always takes time to talk you through the issue to explain what he's doing and why. Highly recommend him.
Mark F.
14:49 07 Mar 25
I couldn’t be happier I called! We initially had another engineer round to help fix our boiler after the heating and hot water had gone. After multiple visits and hours trying to diagnose the problem they told us we needed a power flush and probably a new boiler which would have cost thousands. Omar arrived and in no time at all has found the issue and resolved it. Would very highly recommend! Thanks again Omar!
J W.
19:41 04 Mar 25
Omar is a true professional in his field and is very methodical in his approach to the work. We had a pump change, radiator thermostats fitted and the whole system flushed to clean out the years of debris and sludge. Clear, precise and courteous.
Rob W.
17:56 03 Mar 25
Thanks so much for sorting out my hot water. Highly recommended!
carrie L.
19:42 26 Feb 25
Very happy. Great service. Honest and trustworthy.
Natalia O
08:24 26 Feb 25
ActFast Services has provided outstanding service. His dedication to resolve the issue I have experienced was beyond my expectation. He put my safety first and explained in detail every single step.
The most reliable person i met in the long time. Thank you! 100% worth recommendation and I will definitely use their service in the future.
The most reliable person i met in the long time. Thank you! 100% worth recommendation and I will definitely use their service in the future.
Thomas S.
17:35 18 Feb 25
Thanks Omar for such a high quality service provided to me. I had a leak on my Hot Water Tank and Omar tried to fix first before replacing the whole unit. This was really appreciated from me as Omar was trying to save me money as well as helping me! The work performed was very high quality, and left me stress free!
Ify U.
14:29 14 Feb 25
Omar laboured tirelessly to give my boiler its first service since being installed 8 years ago. I really appreciated his professionalism and attention to detail. Omar kept me informed every step of the way and documented everything he did as part of the service. He also explained exactly why he had to change a couple of parts, even taking before and after pictures. I now understand why it's so important to service my boiler once a year! I highly recommend ActFast Solutions.
Pete E.
12:37 13 Feb 25
Omar is very helpful, polite and persistent. Our problem wasn’t easy to resolve but we got there after change a valve and our bar in the shower along with back flushing the system. Well done and thanks
John O.
13:54 12 Feb 25
I cannot recommend this company highly enough Omar spent time and effort on explaining everything to me clearly and simply.
An excellent job proudly done.
He gave me photos of the problem found and solved
An excellent job proudly done.
He gave me photos of the problem found and solved
Melissa N.
15:56 02 Feb 25
Omar from ActFast Solutions fixed a complex problem with our boiler due to a manufacturer fault but we were just out of warranty. We can’t praise highly enough for Omar’s professionalism, accountability and patience. Moreover Omar is a trusted engineer and I would highly recommend him. He resolved the problem and we no longer get mini explosion noises from the boiler! Thank you Omar. Definitely a 5 star service!
Jack D.
14:47 24 Jan 25
Good job..
Adam S.
12:17 22 Jan 25
Omar from Actfast got our incredibly broken central heating system working again on one of the coldest weeks of the year.
The system was broken in multiple places meaning it was difficult to diagnose the issue.
As such Omar had to be very systematic about his approach to diagnosis and repairs. He communicated clearly what he was doing, why he had to do it, and what he thought the problems were.
He provided an efficient, friendly and transparent service. We'd recommend Actfast to anyone.
The system was broken in multiple places meaning it was difficult to diagnose the issue.
As such Omar had to be very systematic about his approach to diagnosis and repairs. He communicated clearly what he was doing, why he had to do it, and what he thought the problems were.
He provided an efficient, friendly and transparent service. We'd recommend Actfast to anyone.
C
12:55 10 Jan 25
We didn't have any cold water from the upstairs taps and the toilets weren't filling. Omar responded quickly to my enquiry. He was able to diagnose and fix an air lock. He was happy to take the time to talk me through how to fix it (should it happen again).
Thank you Omar.
Thank you Omar.
Gary H.
08:10 31 Dec 24
I called ActFast and was connected to Omar, the issue was my Dad's old and faulty electric shower. Omar made every effort to source a replacement and install it on the same day, certainly living up to the company name to ActFast. He also carried out a quality installation and I could not have asked for anything more, thank you Omar.
H R.
11:33 13 Dec 24
Omar replaced a leaking valve on one of my radiators. He responded quickly and fixed the problem. He was efficient and courteous and provided some very helpful advice. I am very happy with the service provided and can recommend him.
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